No Limit – (Retail Textile Chain)

No Limits previous POS terminals came into serious issues as their volumes increased and stores expanded. Vendors often failed to supply necessary components for maintenance or repair leaving many terminals unusable. Retail IT provided an end-to-end POS and technical solution.

Case Study: Enhancing Efficiency for No Limit with Posiflex POS Solutions

Client Overview

No Limit is one of Sri Lanka's largest clothing chains, operating 26 stores locally and 4 internationally.
Renowned for its extensive product range and customer-focused approach, efficient cashiering is critical for maintaining its exceptional service standards.

The Problem

  • Unreliable POS Terminals: Previous devices couldn't handle the high-volume, high-demand cashiering environment.
  • Lack of Spare Parts Availability: Vendors often failed to supply necessary components for maintenance or repair.
  • Durability Issues: POS systems frequently broke down under heavy use, disrupting operations and frustrating staff and customers.

The Solution

Retail IT provided No Limit with Posiflex POS Terminals, leveraging their reputation as one of the most durable, high-performance hardware brands worldwide.
Over the years, No Limit has acquired more than 120 Posiflex terminals, along with complementary peripherals such as:

  • POS Terminals
  • Cash Drawers
  • Printers
  • Customer Displays

Key aspects of the solution included:

  1. High-Quality Hardware:

    • Built to endure the strain of high-volume retail environments.
    • Longevity, with most terminals lasting over five years.
  2. Comprehensive Warranty:

    • A 3-year warranty offered peace of mind and guaranteed performance.
  3. Proactive Support Services:

    • Quick Response Repairs: Minimized downtime through on-call support and expedited service.
    • Temporary Replacements: Provided alternative terminals during repair periods to ensure smooth operations.
    • Spares Availability: Retail IT maintained a reliable stock of spare parts to handle urgent replacements.

Results and Achievements

  • Enhanced Checkout Efficiency: Robust hardware ensured uninterrupted cashiering even during peak hours.
  • Customer Satisfaction: Faster checkout processes improved overall shopping experiences.
  • Reliable Operations: Reduced downtime and ease of maintenance fostered trust in the Retail IT partnership.
  • Brand Loyalty: With over 120 terminals installed, No Limit remains committed to Posiflex and Retail IT.

Key Takeaway: Retail IT's tailored solutions for No Limit demonstrate how durable hardware, comprehensive warranties, and responsive support can transform retail operations, providing efficiency, reliability, and peace of mind.

What Are You Looking For?

Whether it’s customized retail POS and Retail Solutions or POS Devices and Accessories, you can reply on Retail IT for the peace of mind that it brings to your business.

Hardware & Devices

We have both windows based and Android based POS devices which you can choose from. From each of the 2, we work with world renowned brands such as Posiflex, Zonrich and SAM4S POS Devices as well as our own brand ReTech. Each of the devices comes with custom processors be it i3, i5 etc and custom memory as well.
Yes! We have a range of thermal printers, bar code scanners, cash drawers and secondary displays including a multitude of customer display types.
Yes we do and we have some of the best pricing for you as well. If your business has a regular requirement of paper rolls, we can give you a special rate for a contracted order. Speak to your agent or call our hotline for details.
All machines comes with a minimum of 1 year fully comprehensive warranty while we offer a 3 year warranty for brands like Posiflex. We also provide 365 day hardware support which includes maintaining and servicing the hardware, repairing the systems, should it break and even providing 1 to 1 replacements where necessary. Call our hotline for further information.

Software

We have ready made stand alone or networked solutions for your POS needs. We cater to software which run on both windows as well as Android devices.

For Windows, we provide both the front end (cashier) software (SMART POS), as well as the back end (ERP) software. (SMART ERP). You can buy this HERE. Should you wish, we can customise the software for you too. Please call our hotline for further information.

We also provide the Android based POS software for both the front end (Cashier) or Backend (ERP) via our brand EASY POS. You can buy that HERE
Yes we could! In fact, many larger companies need the system to be customized to cater to their processors and needs. Speak to your agent or call our hotline for details.
We have many retail and business specific software services available. From POS & ERP software solutions (SMART POS, SMART ERP & EASYPOS) to Accounting software (SMART Accounts), HR & Payroll software (SMART HR) and mass SMS/Email Transmission software solutions (SENDER) available for your business. Speak to your agent or call our hotline for details.
All software sold comes with 1 year support including online training and implementation support. The software support team is available 365 days for your businesses support needs.
Our team can also provide custom integration and development to your requirement for highly complex requirements. Contact Us Now!

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