Comprehensive Cover (Gold AMC)

Features Of Comprehensive Cover 

1.Unlimited Breakdown Support (On-Site)
With our Unlimited Breakdown Support, you can count on continuous, on-site assistance whenever your equipment faces issues. Our skilled technicians will visit your location as often as needed to ensure your devices are repaired quickly and effectively, minimizing downtime and maximizing productivity.

2.Three Maintenance Visits (On-Site)
We provide 3 scheduled on-site maintenance visits to keep your equipment running smoothly. During these visits, our technicians will perform thorough checks, preventive maintenance, and address any emerging issues, ensuring long-term reliability of your devices.

3. 25% Discount on Spare Parts
Take advantage of a generous 25% discount on all spare parts required for repairs and maintenance. This offers a cost-effective solution to keep your equipment in optimal condition with high-quality, genuine parts.

4. 5% Discount on Paper Rolls
We offer a 5% discount on paper rolls for your equipment, ensuring you get the essential supplies at a reduced price, further enhancing the value of our services.

5. Breakdown Response

• 3-Hour Breakdown Response (CMB)
  For urgent breakdowns, we guarantee a swift 3-hour response time at our Central Maintenance Base (CMB). Our technicians will quickly address the issue, ensuring minimal downtime and a fast resolution.
• 8-Hour Breakdown Response (Within 50km of CMB)
  For locations within 50 km of our Central Maintenance Base, we offer an 8-hour response time for breakdowns, ensuring that our technicians reach you promptly to resolve any issues efficiently.
• 24-Hour Breakdown Response (Island-Wide)
  No matter where you are located on the island, we guarantee a 24-hour response time for breakdowns. Our technicians will reach your location promptly, ensuring your equipment is back up and running with minimal delay.

6.One to one  Backup Device Until Repair is Completed
To ensure your operations run smoothly, we provide a one to one backup device while your equipment is being repaired. This service ensures continuity, so your business can keep functioning without interruptions while we handle the repairs.