Priority Cover (Silver AMC )

Features of the Priority Cover (Silver AMC)

1.Breakdown Support (On-Site) – 3 Visits

Our expert technicians will provide on-site breakdown support, offering up to 3 breakdowns to address any issues with your equipment. This ensures quick resolution without the need for you to transport your devices to a service center.

2.Maintenance Visits (On-Site) – 3 Visits

We offer 3 scheduled on-site maintenance visits to ensure your devices are always in top condition. Our technicians will perform thorough checks and maintenance, helping to prevent potential issues and extend the life of your equipment.

3.25% Discount on Spare Parts

Enjoy a 25% discount on all spare parts required for repairs and maintenance. We provide high-quality, genuine parts at a reduced cost to ensure your devices are repaired with the best components.

4.5% Discount on Paper Rolls

Take advantage of a 5% discount on paper rolls for your equipment, ensuring that you always have the necessary supplies at a lower price.

5.Breakdown Response

• 5-Hour Breakdown Response (CMB)

For critical breakdowns, we guarantee a rapid 5-hour response time at our Central Maintenance Base (CMB), ensuring quick resolution and minimal downtime for your business.

• 10 Hour Breakdown Response (Within 50km of CMB)
  For locations within 50 km of our Central Maintenance Base, we promise a 10-hour response time to address any breakdowns, providing fast and reliable support wherever you are.
• 36-Hour Breakdown Response (Island-Wide)
  For island-wide coverage, we ensure a 36-hour response time for any breakdowns, ensuring that our technicians will reach you promptly, no matter where you are located.