Hardware & Software Maintenance

Annual Maintenance Contracts : POS Devices (POS AMC)

Whether you seek cost-effectiveness or total coverage, Retail IT ensures your operations run smoothly with tailored solutions that fit your business requirements perfectly.

Basic Cover

Our highly trained technicians will provide support for any and all repairs including device maintenance. All services will require you to bring-in the device to us (Carry-In)
1 Breakdown Support (Carry-In)
1 Device Maintenance (Carry-In)
15% Discount on Spare Parts
Rs.15,000 /Year

Priority Cover

Our highly trained technicians will provide support for any and all repairs including device maintenance by providing on site (On-Site) visits 365 days a year.
3 Breakdown Supports (On-Site)
3 Maintenance Visits (On-Site)
15% Discount on Spare Parts
5% Discount on Paper Rolls
5 hr Breakdown Response (CMB)
10 hr Breakdown Response (Within 50km of CMB)
36 hr Breakdown Response (Island Wide)
Rs.45,000 /Year
Best Value

Comprehensive Cover

Our highly trained technicians will provide support for any and all repairs including device maintenance by providing on site (On-Site) visits 365 days a year.
Unlimited Breakdown Support (On-Site)
3 Maintenance Visits (On-Site)
25% Discount on Spare Parts
5% Discount on Paper Rolls
3 hr Breakdown Response (CMB)
8 hr Breakdown Response (Within 50km of CMB)
24 hr Breakdown Response (Island wide)
1 to 1 Backup Device Until Repair Completed
Rs.60,000 /Year
If you have many devices to cover, then call our team for a custom solution tailored to your requirement. Contact Us Now!

Annual Maintenance Contracts : Electronic Cash Registers (ECRs)

Whether you seek cost-effectiveness or total coverage, Retail IT ensures your operations run smoothly with tailored solutions that fit your business requirements perfectly.

Basic Cover

Our highly trained technicians will provide support for any and all repairs including device maintenance. All services will require you to bring-in the device to us (Carry-In)
1 Breakdown Support (Carry-In)
1 Device Maintenance (Carry-In)
15% Discount on Spare Parts
Rs.15,000 /Year
If you have many devices to cover, then call our team for a custom solution tailored to your requirement. Contact Us Now!

Annual Maintenance Contracts : Software

Whether you seek cost-effectiveness or total coverage, Retail IT ensures your operations run smoothly with tailored solutions that fit your business requirements perfectly.

Software Annual Maintenance Contracts

Our highly trained software support team will provide support for any and all software issues including bug fixes, training & general assistance.

The charges for the AMC is based on the location the software's are installed, the degree of engagement and the value of the software purchased.

Our team will help customize the solution to your requirement. Get in touch now and we'd be happy to help!
365 Day Software Support Line
On Site Software Installation
Unlimited Bug Fixes
Online training (Front & Backend)
If you have a custom requirement, then contact our team for a custom solution tailored to your requirement. Contact Us Now!
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